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Viagogo has been of no help.DO NOT buy tickets from these cowboys. My reason is that event organiser close down my seating section. I never got my tickets. I would NEVER recommend this place to ANYONE!!! I even sent them a link to show them where this information was, and they just kept repeating like a broken record that according to them, they had not received news that the show had been cancelled. Don't ever buy event tickets from them because if the event is cancelled, you will not get a refund. I never got any explanation about the cancelling, I wrote them an email and received only an automatic response and no satisfactory explanation whatsoever!Viagogo you are a disgrace to NZ How dare you tell us to print tickets and you do not have a code that will print off let alone not even telling us where we are seated. comsumer protection agency . I will never use them again and if you are thinking of using them, on your head be it.I wouldn't give them a 1 start for their costumer service. PGA announce no spectators weeks ago and they won’t refund anyone’s money. It is obviously a company out for your money and never at your service. I told them i can not attend as i am not in this country at this time and they still rejected, i think this is absolutely ridiculous. They are impossible to deal with and a bunch of thieving b******s. Totally rip off service.Viagogo is the WORST. I called viagogo and explained i will lose all of the money i spent on flights and hotel, and i cant afford to pay for 2nd lot of flights and hotel, however they said we are a re-seller. Do not purchase anything from this company!Easter concert (April 11th) cancelled due to Covid19 , still waiting for refund ,email received May 8th stating a refund could take months , yet a credit voucher can be arranged in 72 hours , quick to take your money , yet slow to refund , if in fact i ever do get a cent.If I could give this company 0 stars I would. Then the day the tickets should arrive, they say – sorry, we don’t have any tickets. They REFUSE to refund me my money back even though on the official website of the artist and the official website of the venue that the concert was going to be held at has it posted as clear as day that the event has been cancelled. There is any way to get together a close this company for good?Customers must create an association.I bought two tickets for Elton John concert (May 28th) and as Amway Center didn't cancel it ( it is postponed), Viagogo doesn't refund us! They were way overpriced. Now, with the concert postponed and rescheduled for a time we can’t go, they won’t refund. The tickets are overpriced and if the event is cancelled they do not give you a refund unless you threaten legal action. That's an extra $222.36 for the tickets. Nearly 5 months later, I have not received my refund. Why are viagogo exempt from this? I am out over $800. We’re in this together! Before the website existed, if you wanted to attend a concert or game in another country, just the process of locating a source for the tickets could be an exercise in frustration. Still NO REFUND!!! We basically have over $1000 in 3 tickets that are useless to us as we’ve had no luck selling them and now I can’t even talk to anyone in customer service because they say my information doesn’t match!!!!!! Had my credit card stolen and used. i googled the only info i had about the seller. I would give them a negative five review if I could!I bought tickets to see Santana at O2. Kind regards, Fei.I purchase tickets to the CMA country fest 2020, that event has been canceled they will not issue a refund they are saying it is rescheduled for 20 21 which is an entirely separate event and CMA is stating they will either give a refund or honor the tickets for 2021 viagogo will not issue a refund because they say the event has been rescheduled and not canceled which is totally incorrect their customer service is terrible they are dishonest because on their website it says if an event has been canceled they will issue a full refund I have gone through several emails and talk to three different people with viagogo, I would never purchase tickets through viagogo again, if you have any issues they’re not going to take care of them.We are not happy at all. Stay safe with our COVID-19 guide.We bought at the last minute 3 tickets for a sold out concert, called the call center because in the confirmation email they said tickets would arrive 48h before the event, but we had just 24h to go and while we were on the phone with the Call Center the tickets arrived! Later, I began receiving email from Viagogo stating that I must transfer the tickets to my buyer within 72 hours, or I would forfeit the sell and lose my $1500+. AGAIN, DON’T BUY FROM VIAGOGO!!!!!! I requested for a refund and they told me i could not have one as the event as been postponed till NEXT YEAR! Do not use them! A few days after buying them, I get an email from them that they don’t have the tickets that they sold to me, but offered me other tickets at a higher cost. Can’t get in touch with anyone. I was so excited and spent 65 dollars on a taxi getting to the venue only to be reused entry as the ticket I brought on viagogo wasn't valid. DO NOT EVER USE THEM. I could have had other options but not any more. I asked him what to do, he said – sell them. A quick Google search convinced us we'd been ripped off, so we bought another set of tix from Ticketmaster, again spending over $200. So Amway Center must cancelled the concert to be honest with us and Viagogo will have to pay us back!These people are thieves. If an event is cancelled, we will be refunding all effected buyers for the amount they have paid for their orders and will inform customers via email. I am not use to such a disgusting service never again will I reserve a seat through your firm I will recheck these tickets with ticket as I think they are illegitimate tickets Suzanne Holden sue@sueholden.co.nz.They sold us Ozzy tickets in a October 2018 2 days before concert, we showed up only to find out concert had been cancelled with a tbd reschedule date. I wanted to cancel an erroneous purchase 10 minutes after the transaction and they would not cancel the order.Viagogo is a rip-off. or any way to e-mail them to ask for a refund for not providing the tickets I purchased. Tired and tried to communicate to get some help and it’s impossible! ), with a ship date that is a moving target, is inexcusable and intentionally misleading. I communicated to Viagogo by email and by phone explaining that I would not be able to transfer the tickets within 72 hours because they had not been released by my seller. I bought tickets over a month ago to give as Christmas gift and the purchase was canceled due to the company unable to fulfill the sale. just visit victims of Viagogo to make your own decision. Almost a year later I tried to buy tickets to laneway festival in brisbane, only for them to take my payment but not give me the ticket and refuse a refund. I am furious, this is fraudulent, dont buy tickets from VIAGOGO.I spent nearly 700 pound on tickets for this year, the event has been cancelled but the tickets are still available for NEXT YEAR! We appreciate your feedback as we are always looking for ways to improve our services. My tickets did not re-sell, even when i dropped the price. The tickets are overpriced and they do not have permission to resell tickets for lots of the venues. Viagogo.com has a consumer rating of 1.29 stars from 1,600 reviews indicating that most consumers are generally dissatisfied with their purchases. Have unclear automated answers. They are one shady company. The fact that the website has no control on this is shocking. I got the money back, thankfully. Offered me refund or downgraded section. Is Viagogo legit? MIKE EPPS TICKETS ARE USELESS.... VIATAKEYOURMONEYANDGO IS A RIP OFF! This Covid happen and on their website it states 100% full refund. I will never use them again and if you are thinking of using them, on your head be it.Ordered a ticket to a hockey event in March 2020. Called Viagogo several times and although I’m able to reach a customer service agent, answer is always the same. There is no refund and the purchase site is NOT clear as to their charge... only after you click "purchase" of the $55. I could have bought the tickets on the day of the concert for half as much as I had originally paid for them. they are not authorised to sell tickets for lots of the venues and even if you are lucky to get a ticket you may be refused entry.i bought tickets to see machine head and the concert was cancelled due to the covid-19, I have requested a refund of the £140 I paid ( no small amount of change) I received and email from them saying it was postponed, so I sent them the link to the bands website clearly stating that all venues are cancelled. hope to hear from you soon.How safe it is to buy tickets from viagogo? They sell tickets they don’t even have. DON’T BUY ANYTHING through this place unless you want to be SCAMMED out of your MONEY!!!! This means that even if you are lucky to actually get your tickets, you may be refused admittance to the venue. After I bought them i saw the awful reviews and was full of anxiety up until the scanned my ticket, (after 6-7 hours in cue to go in). les envie todos los screenshot de las conversaciones con ellos durante toda la semana donde me decian que en caso que las entradas no llegaran a tiempo se me devolvia mi dinero . Why don’t they just give a straight answer? Order tickets here that you never receive. The season-ticket card grants the holder access to all matches, dependent on the category (traditional or Euroabono season ticket). i have emailed but they have got 24 hour to reply and i am due to leave soon. Rejoignez les 30.847 personnes qui ont déjà évalué viagogo. Bottom line, contact your credit card or bank to help you deal with this fraud business. They are the worst.If in doubt, always try and pay by credit card so have a certain amount of protection/insurance. They were named in the paradise papers. The prices of the seats we originally bought went sky high. We are being told it could take several months; which is unacceptable! Don’t buy from Viagogo.Terrible experience!! thanks!I have tickets for a real madrid game and i bought using viagogo, it says its linked with season card so i need to pick them up. TERRRIBLE TERRIBLE TERRIBLE. If there is an issue with either of these promises, the company is willing to step in in order to rectify the situation by either providing replacement seats of equal or higher value or by providing a refund to the buyer if replacement tickets are not available. I applied for refund and they said that it could take several month! This was a lot of money and gifts for friends…,Complete scam bought tickets on Wed. Viagogo has a strict privacy policy in place that means that you won’t be contacted by them or any other party without first giving your consent. Our event was cancelled 3 weeks before the scheduled event date; 03/27/2020. The price on the actual tickets was $130 each! If a person would iniatiate a lawsuit i eould a 100% give my support .. im crying for anger while im writing this ..Absolute scam. I called and worked with their exceptionally professional and friendly customer service who assured me that I would have tickets for the football game. Do not buy from here!Just wanted everyone to know NOT to use viagogo for ticket purchases. All in all we were satisfied.Ordered tickets for Super Bowl. Be careful with your money.I purchased Vince Gill tickets on 4/6/19. Endless emails to viagogo fruitless However the Viagogo provided me with even better seats than I had purchased and also issued me a voucher for a future purchase. I have contacted them 3 times and each time I get a form letter that says it will take several months due to COVID-19. All rights reserved.couple of months for a refund, unnaceptable. The person that sold them to Viagogo also used them. Viagogo.com also ranks 142nd among Tickets sites. In the end I went to the legitimate website in Russia, purchased really good tickets direct with the venue for £75 each right at the front, I had to sell my dodgy viagogo tickets on to some poor other sole for £45 each meaning I made a huge loss. I was told not to worry as this was just a computer generated message sent to all customers. Also this outfit never had the tickets, since they are a “reseller” and so me a pair of tickets from another seller who had paid only $125 for the ticket. | Lire 741-760 des avis sur 15.540 As just discussed, Our guarantee clearly states that we will refund customers in the event of a cancellation. I had other tickets and sold them at a loss because I wanted to go to a closer venue after I got my tickets through Viagogo. Be warned, they are scammers.I ordered 4 tickets for The Weeknd concert in Amsterdam on 27th October 2020. Criminals usually end up working for criminal organizations. They promise long, deliver short and make a ridiculous profit off your purchase. Corrupt fraudulent horrible people. I have no way to get in touch with you. I want my money back.I bought two tickets for a comedy show 2 month ago and it canceled due to Covid19. The whole process of selling is design in there advantage. how soon after can i get the tickets after purchasing, and how will i collect it? DO NOT WASTE YOUR MONEY ON THIS WEBSITE, would rather burn it.We went to a huge music concert for a big name band last night. The people you deal with are no doubt in Europe. I paid £250 a ticket for tickets right at the far back of the concert and yes they were valid tickets, but when I get them I found out they were worth £25 each and the actual venue and host still had 90% of their tickets for sale, and I had paid a huge huge over inflated price. I HATE VIAGOGO and would probably pay money to see their demise. There are legal exceptions to this rule like the event happens during the 14 day period, but Viagogo apply this to any period, even when the date of the even is several months into the future and they haven’t even bought the ticklets to resell to you from the official reseller 2) In the case of Shambala, tickets carry names, you need id, T&C’s say that any tickets bought from anyone other than the official reseller are void and will be turned away, despite being told this, Viagogo continue to sell and offer to esell these tickets, so you are left paying twice the price for something that on the day is likely to be worthless.I bought tickets here, and paid, paid their crazy fees, and added charges at the end. They said they would send me tickets for new date, but the person whose name is on ticket will have to approve. These guys are just crooked. DO NOT BUY TICKETS THROUGH THEM.I bought tickets to a 09/28/19 Eagles concert through Viagogo and then tried to sell them fearing that I would be ripped off based on multitudes of poor reviews. The cheapest tickets to the concert from the mainstream seller were $65 - we got ours for $22 each. A few weeks later the event is re-scheduled due to band member health problem. Lorsque j’ai vu les avis j’ai craint le pire. 2) Lots of messages saying, Last 1% of tickets left, only 10 tickets left, all in the hope you panick and buy and pay the huge price, when in fact there are lost of tickets left on the only officila site at half the price. After i bought my tickets i then bought flights and hotel for the event. We booked for a specific date.I’ve searched their website but I cant write them. I doubt they were real, and I wouldn't have wanted to depend on them to get us in the door. 1. Viagogo is the WORST. The tickets were immediately emailed to us, got us in to the concert no trouble and were exactly the seats we had booked.Don't buy on this website. DO NOT USE!Im still hoping that they would give me full refund for NBA games that i purchased as they promised to give it to me .But i do wish too that has person to iniate the lawsuit agsinst this organization .This organization are ripping people hardwork money .i sm saved money for years to treat my husband for nba game with my son ( my husband has cancer and has to wear a tracheastomy) but when we have pandemic im expecting a full refund but the only thing i got is the back and forth email and call about thier promised its been 2 months since then i never got my money back . Viagogo is a ticket marketplace that allows individuals to buy and sell tickets for live events. If we do, then we will contact buyers with information on how to proceed to receive a refund for their tickets. Achat & revente de billets en ligne 100% garanti et sécurisé. to make things much worse is there is no telephone no. Tickets did not arrive. Reported to American Express who does not have much leverage and will report you deliquent if you dont pay American Express.Terrible business! I asked repeatedly to speak to a supervisor only to be told every time “that’s not possible”. Last month they had to charged my account back because they were told that my event was postponed not cancelled. They just bought StubHub so cross them off list also.For is it was a total con. WORST COMPANY EVER! I called immediately to the customer service to ask what happened, a guy from the swiss number called tried to be polite but completely useless. I feel like an idiot for falling for them twice but please take my warning and DO NOT use viagogo.This is a criminal enterprise folkss. The seats, we were lucky they were available, were in the second back row at the far end of the row. Said tickets would be sent to my phone day of event. i have already purchased tickets for a concert later this year and am worried the tickets won't reach me in time before the concert.I have listed two tickets for sale, and viagogo sent me an email saying they were "now listed for sale," but when i go to the website, the tickets are not listed. But, they refuse to refund my money. !Still await refund for tickets to Lenny kravitz not looking good and Viagogo is not responsive.I doubted the validity of our tickets as soon as we got them. I requested a refund. Viagogo states my tickets are valid even though I received an email from Ticketmaster stating my tickets are no longer valid. VIAGOGO a donc fait un bénéfice de 30,00 € x 2 sur les places : ... Ma seuel réjouissance quand je compare les autres avis, mes billets ont l'air originaux donc je pense que je vais quand même assister au concert. We drove from Florida to Atlanta. !i bought tickets to see machine head and the concert was cancelled due to the covid-19, I have requested a refund of the £140 I paid ( no small amount of change) I received and email from them saying it was postponed, so I sent them the link to the bands website clearly stating that all venues are cancelled. My event was cancelled due to the pandemic and I … Mais tout s’est très bien déroulé. LOL.Bought tickets for Post Malone for 280$. Fortunately, I had purchased tickets to the concert from another distributor because I suspected I would have never received the tickets I purchased through Viagogo. Billets de Concert, Sport et Théâtre, sur viagogo. I paid 4 times more than what they are selling for now. 3). Visa refunded me the money pending an investigation. My concert was canceled due to COVID, and rescheduled to September. is it a scam?Hi, was considering purchasing tickets for a concert in japan osaka. don’t know how this company has not been shut down still waiting for answers!!! What the heck!? No refund. Charge went through with all email wiped clean and no tickets. que casualidad que despues de esa llamada a 1:38 munutos ya yo estaba en camino con buen trafico y lluvia con mis entradas nuevas me llega 1:38 minutos antes del evento el correo para transferir las entradas de viagogo? Then waited... and waited... but no tix arrived in our email, although our credit card had been charged. Adjunto los screenshots hecho para que vean las pruebas. Once you purchase with viagogo you are covered by our guarantee: http://www.viagogo.co.uk/landingpage/1044610 Buy and Sell Tickets 100% safe and guaranteed.Customer Service is not in their vocabulary. Viagogo, founded in 2008, is a legit ticket site, and one of the largest ticket resale exchange platforms outside the US for major sporting events, concerts, and Broadway shows in Europe, Asia Pacific, Middle East, & Africa, but there some negative Viagogo reviews discovered to be aware of…

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